[Resolved]  HDFC Bank — Mis-sale of policy with false commitment

Address:New Delhi, Delhi, 122002
Website:www.sbibrokers.in

Am Kumkum Shukla, I have been cheated with one of the HDFC life employee named Akash Wadhwa. He asked me to purchase a policy name jeevan sanchay of Rs. 32000, policy no. 18524569. He promised me to provide additional benefit along with this policy like medical card, petrol card & NEFT of Rs. 8000 for 3 years. Now it has been passed 3 months & I have received nothing. Neither medical card, petrol card nor NEFT. The very next month He sold me one more policy of Rs. 80000 with name HDFC classic assured plus ( Policy no.[protected] with the commitment of maturity amount of Rs. 12 lacs but when I received the bond paper there is no amount written as such. I also asked me that he is HDFC employee so he has special power to give me addition benefits. And asked me to tell lie at the time of verification call that there is no additional benefits are given by the bank and I did the same as per his instruction. Now Mr. Akash Wadhva is not entertaining my call after this big scam. And the agent name written in my policy is different like it is written Sonia Nagpal and I don’t know who is she. I want justice because I was not aware of this cheating what he did with me.
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Aug 7, 2021
Complaint marked as Resolved 
HDFC Life customer support has been notified about the posted complaint.
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Hi, I wish to inform you that the email responses conveying our decision in regards to your raised concern has been emailed to your registered Email ID available in our records on September 13, 2016 and again after reinvestigating the same on September 19, 2016 by us. Further, if you are unsatisfied with the response given, you may write to the escalation ID mentioned in the footnote of email sent.- Manish.
I got the call regarding health insurance scheme for credit card holder.One of the phone banker named prashant did not speak well with me since I didn't opt for the scheme.It was as if he has cursed me.
Please see to it, it won't happen again with your customer.
Hi, please write your concern to [protected]@hdfcbank.com as the issue raised by you is related to HDFC Bank.

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