[Resolved]  HDFC Bank — misbehave over phone of hdfc bank representative

Address:Lucknow, Uttar Pradesh, 226002

A customer representative of hdfc bank called me on phone for the verification of adress as i had applied for new credit card. She was a lady and her way of talking was very bad. Even she said words like tum, tere father k name kya h. When i asked her about her behavior then she cut my phone. Even i tried to call her but she did not attend my phone. Telephone number from she called [protected].
I just what type of training you have given to ur representatives. They do not have any professionalism. Customers are assets not liabilities of bank.
Application no. [protected]n3
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Feb 7, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 28, 2017
HDFC Bank Customer Care's response
Dear Customer,

We regret to note the concerns expressed in your mail. We are unable to view the call details mentioned in your post. We request you to share the name of the executive, date and number from which the call was received to enable us to check and assist you further.

-Manoj
HDFC Bank Customer Assistance
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