HDFC Bank — Misbehaved by customer service associate during the call

pintu81.1981

Address:

122101

Dear sir,
I got a call regarding issuing of the credit card but unfortunetly i was bust in my work again i got a call from d same no and same associate by no-[protected] during the call i politly responded that i am busy right now pls if possible kindly call me after half an hour but she didnt listen me and told me that"mai char baar se call kar rhi hu aap hamesha se busy rahte hai'its really shocking and disgusting for me so is the words of an associate of one of the reputed private bank and such kind of service they really offer to their existing customer i will take this matter very seriously and get ready for reasonable answer

Rgds
Mukesh Singh
[protected]

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Pintu,

We are fully sensitized to your comments expressed with regard to the call that you had received. In this regard, we regret to assist you further in the absence of the required details, Having said this, we request you to provide the following details to the below e-mail id to enable us to do the needful.

1. Your complete name

2. Complete mailing address / City

3. Your e-mail address

You may write to us at: [protected]@hdfcbank.com and we shall assist you.The reference number for this interaction is [protected].

-Anay
HDFC Bank Customer Assistance