[Resolved] HDFC Bank — Misbehavior from HDFC Bank teller

Sam Ghl

from Vadodara, Gujarat

Address:	Vadodara, Gujarat, 390002
Website:	www.hdfcbank.com

Hello there!!

I visited HDFC Bank today for cash deposit.

Address :
Ground Floor, Aditviya Complex, Behind Arpan Complex,
Nizampura Baroda/Vadodara, Gujarat. Pincode : 390002
(Branch Code : HDFC0000429)

The teller was very rude. I believe his name was ritesh.
There are total 3 teller counters, he was sitting in the middle. the time was 04 PM as on 27th February 2017.

I had to deposit the amount of Rs.1360 and I had a Rs.2000 note and as per the rule, I mentioned 2000 in denomination box. Also i had mentioned 1360 in words and in digits twice in the slip. Still he credited full 2000 and didn't give the remaining amount back stating that it was my mistake that i didn't confirm regarding the exact amount to be deposited.

On top of that he was very rude even though I was polite. I completely understand that certain customers are rude but that doesn't give them the authority to misbehave with every customer.

After experiencing great net banking and credit card services for almost a year, this is quite disappointing.

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Apr 3, 2017

Complaint marked as Resolved

Received a call from branch manager. Had a detailed discussion on the matter. He gave an assurance regarding non repeating of such mistakes from the employees. For now i am marking this complaint as resolved.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 28, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

Mar 03, 2017

Updated by Sam Ghl Shared the details on [protected]@hdfcbank.com.
no response till now.