[Resolved]  HDFC Bank — misbehavior of HDFC Executives

Address:New Delhi, Delhi

Hi Hdfc, I want to bring in your notice about the misbehavior of your customer care executives of the Credit Card division. Specially, I would like to quote the reference of my communication held with one of your customer care executive on 6th of Jan 2015 at 11:55 AM. This guy not only misbehaved, talk roughly and in abusive manner with me, but harass me by kept calling 20-25 times on my mobile no [protected], even when I had told him to make the payment by EOD of the same day, while I was aware that the bill for my Credit card ending with 0616 had generated only one day before i.e. 5th of Jan & the last date for my payment was 24 of Jan. Please note, this is totally unacceptable because I am continuously doing the partial payments each month. Also if you see my credit card payment history you can see, there were times when I had made the huge/big payments ranging from 15k - 25 k during a month and even if I had not done the payment, how can we expect from HDFC or any organization representative to misbehave. So I request you to take some action against this guy & make sure not to harass me, otherwise I would leave with no choice except going to the court.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32731
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information