[Resolved] HDFC Bank — misbehaviour by hdfc bank staff

rizzu.1986

from Noida, Uttar Pradesh

Address:

201001

Today i have got the strange and never expected behaviour from hdfc staff at lohiya nagar ghaziabad branch...
Today i went to lohiya nagar branch for current account and i asked a person by the name of ankush sitting at personal banking desk for current account open..."he asked where you open the account i said at ghaziabad address then he replied so rudely and said"account nahi open hoga"i said why then again he said with raised voice"nahi open hoga bola na ek baar... Again asked why... Then he said "exact address batana tha"... I said ok batata hu... He said nahi bola na do not waste my time...

I have never expected such behavior... I have decided to stop using hdfc bank and going to close my account n credit cards...

Highly disappointed...

Two bad experiences with hdfc... Guys please be careful

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Jan 15, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 14, 2017

HDFC Bank Customer Care's response Dear Customer,

We have taken up the matter with concerned team and will respond to you though email vide ref id[protected] in 5 working days.

-Manoj
HDFC Bank Customer Assistance

Verified Support

Dec 14, 2017

HDFC Bank Customer Care's response Dear Customer,

We regret the fact that you have had cause for complaint and we apologise for the inconvenience caused to you. We understand that our Branch Manager Mr. Mohit Sinha has contacted you to address your concerns. Our Branch Official Ms. Megha Aggarwal has also emailed you on December 13, 2017. We further understand that you will be visiting our branch and meeting the Branch Manager with regard to your concerns. Please feel free to speak to Mr. Mohit Sinha on [protected].

-Manoj
HDFC Bank Customer Assistance