[Resolved]  HDFC Bank — misbehaviour by hdfc employee

I was harassed on call by an hdfc employee saying i have to make payment for credit card. I had already paid my credit card bills. This person ([protected]) called me on behalf of hdfc bank and spoke to me in a very rude manner. She asked me to pay for the credit card bill which was not even mine. It is a miss from the agent but what about the misbehaviour. I kindly request the forum to look into this issue.
Was this information helpful?
No (0)
Yes (0)
Mar 27, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 20, 2020
HDFC Bank Customer Care's response
Dear Customer,

We request you to contact our Debt manager at[protected]/67268002. Alternatively, please feel free to write to us at PriorityRedressalRPM.[protected]@hdfcbank.com, we shall assist you.

-Zubin
HDFC Bank Customer Assistance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32735
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information