[Resolved]  HDFC Bank — misbehaviour

Address:

Rohtak, Haryana, 124001

This is to inform hdfc that i mrs swati bakshi wife of mr maneet bakshi
We have taken an auto loan from your bank for which we have paid the 1st instalment due to some cheque issues we told hdfc one day prior that we have cash in hand please take money from us and submit for the instalment but we were guided to add the payment in the morning itself but later on we received a text that there are insufficient funds. But the funds were there only in our bank account.
Secondly today 26th july 2018 at 11:41 am i received a call from ‭+[protected]‬ and the executive name mohan was behaving very rudely as if i stole money from him and later on when i told him that please speak to my husband then he said his number is going not reachable, you have to speak to me.
While i was talking to him he was talking very rudely in between the words. Later when i told him please talk to me normally and listen to me. I told him that when my husbands phone will be on i will speak to him or in the evening i will talk to him then he said i will put a letter on your name. I told him please talk to me with low tone he was not listening to me even when i shouted on him and told him tell me your name first because you don’t have manners how to speak then he said you are karzdaar and tumne mera paisa dena hai and again he was saying these things very loudly as if we are not ready to pay you the amount.
But i am sorry if you have such rude executives in your hdfc bank then i will not be ready to take any call from you.
You guys have to take money from me, so you have to speak in a good manner but people from your customer care department are like they are the king and we are the thief’s. Please take some action against this because i am not at a stupid person who will listen to such bad behaviour over the phone.