HDFC Bank — Misbehaviour

My name is sonia toppo. I have a credit card from HDFC bank . My payment for this month was due because of some reasons . i have been paying my dues every time. Today priyanka jena ( hdfc nayapalli Bhubaneswar) called me and spoke very rudely. I informed her that i am admit in a hospital and asked her for a link to pay. She shouted at me saying, pay immediately or our executive is going to the hospital to take the payment. Somehow i made the payment. This is a very unprofessional behaviour. I am insulted and abused in a way. And discouraged to use hdfc credit card further. I am going to close my account as well.