[Resolved]  HDFC Bank — misguided by hdfc employees

Address:New Delhi, Delhi, 110006
Website:hdfclife

Ref no:policy no.[protected] kavender joshi

Dear sir / madam,
I told the hdfc employee that i need pension plan according to my age and and we don't have child they suggested youngster udaan and they told this policy will meet your requirements if your premiums are rs.75000 per policy for ten year terms you will get on maturity definitely minimum rs.16.5 lac per policy (Rs.16 lac per policy pakka har haal mai milega hi milega chahai kuchh bhi ho jai) and after that your policy convert into pension plan.

Now we came to know from customer care that this policy is not for pension plan how they sold you this policy they misguided you and you can make a complaint. And hdfc life employee told, you have to pay only premium rs.75000 they did not tell us about the surcharge.

Policy no.[protected] kavender joshi premium due date is 22.06.2017 grace period upto 22.07.2017.

I paid two years premium and this year grace period is going on. It is requested that my problem should be solved at your end and our money should be returned back because this policy does not meet our requirement. Hdfc employee from gurgaon branch misguided. Pls solve this matter as soon as possible.
Thanking you,
Kavender joshi.
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Aug 21, 2017
Complaint marked as Resolved 
HDFC Life customer support has been notified about the posted complaint.
Verified Support
Jul 21, 2017
HDFC Life Customer Care's response
Hi Kavender, the response to your concern is already provided by us via email on July 08, 2017. As you are not satisfied with our earlier response, you may write to us at the escalation Email Id mentioned in the footnote of the email sent. It will be relooked into by us and accordingly, the response would be sent to you.
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