[Resolved]  HDFC Bank — misleading and gives wrong information

Address:110095

My name is vinay kumar i have applied for pl in your bank. And your executive give a detail for personal loan 1.5% processing fee and intrest rate is 12.5% p. A and insurace is not compulsory. My laon amount is 150000 but 144926 rs only credit in my account 5074 rs deducted in loan amount. And your executive don't pick my call last one day and also any can't call me before disbursal. After that i was call to hdfc customer care and take the information about deducted amount they tell me 374 rs is gab intrest 2800 rs somthing is insurance and 1000 rs something is processing fee. And also they charge me 13 % intrest rate p. A.

Hdfc bank is reputed bank. This type of work go down your image in market. Your bank is trustable bank but first i see this type of case. Please resolve my complaint soon as soon.
Thank you
Regard s
Vinay kumar
My loan no is 53073036
My d. O. B is 05/11/1990
Mob no - [protected]
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Jan 4, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 04, 2017
HDFC Bank Customer Care's response
Dear Customer,

Please write to [protected]@hdfcbank.com with the correct Loan Account number, contact number, Loan Amount, city that you belong to and the executive details whom you have attempted to call.

-Bejoy
HDFC Bank Customer Assistance
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