[Resolved]  HDFC Bank — Miss Guidance Policy

Address:

Jalandhar, Punjab

Dear Sir, I want to apply my un expected policy which is activated at near about after 20th April. Actually one HDFC executive was miss guiding me to my policy for his own benefits and trying to deactivate my family policy (HDFC Ergo which I have taken for me and my wife worth Rs :- 13059/- This is my policy ). I want to go with my family policy which I have taken first ( taken near about month of march) but HDFC Executive was one more policy activated on my credit card and I was already asking and mailing so many time to deactivating this unwanted policy and its in provision period so I was asking so many time to deactivating this but anybody can't take any initiate regarding this and I also concern with customer care but they were asking me again to mailing for cancellations but from last One Week anybody cannot take any initiate or currently no any process running on my concern and if the time period was finished then policy were cannot able to deactivate and both policies are applied on me. Currently I was fully harassed.For the target Achievement they are activate our policy with in 48 hours and if they need to deactivate then they will take so many time I am suffering from last 5 to 10 days... First time I was using this credit card and suffering with a lot of problems and harassment... And second your all executive pulling own legs for the achievement of targets ???????? Both are your products and they are pulling own legs for the achievement of targets Sir Please do something, study my case and provide me a solution ASAP. Regards Gagandeep Singh