[Resolved] HDFC Bank — missing cashback

kishoreabhinav

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

I made the following transactions on 29th july which should have counted towards the 5% cashback offer with tanishq, but i never received the cashback and it has been more than 4 months now.
My first transaction was for rs.1, 00, 000 in my hdfc regalia credit card, and two transactions on my hdfc debit card for rs.80, 000.00 and rs.45, 000.00 respectively. According to the terms and conditions, i should have received 5% cashback for both my credit as well as debit card accounts.

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Jan 5, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2018

HDFC Bank Customer Care's response Dear Customer,

Please share below post for CC and transfer to debit card team.. Hi, We request you to write to [protected]@hdfcbank.com along with the offer details, offer link and transaction details to enable us to assist further.

-Zubin
HDFC Bank Customer Assistance