[Resolved]  HDFC Bank — mobile number issue

Address:

600118

I lost my registered no. Ending 998.in this digital era we have procedure to fill form and send via courier.. Do you think customer have time to do so.. Please think and come alternative way o[censored]pdating mobile either via ivr or atm or internetbanking rather than doing manual processing. If someone lost mobile you current procedure recommends to block card because manual process takes min 3 days... Please think through... Or it can be updated online also then educate your customer service team.