HDFC Bank — Money

Dear Sir/Mam one of my refund amount 696/- which send to my account on 13th February 2021 From Amazon. In they send to my account the also provide refund reference number The reference number is:-.30005410451034252585804 am waiting almost 27Days extra but the amount didn't reflect to my account. I have complained against on my branch but I didn't get proper solution from bank manager. I have complained against it but still it's not reflect in my account.

Dear sir/mam I have including refund details with reference number plz refund my money as soon as possible.

And I am also going to bank but the bank customers are unable to help me and unable to track the reference number and the sites customer are says they didn't help and I am also done 1 rq but they are not give me a proper solution.

Plz give me my refund I have to pay my college fees.

Date:- 13 February 2021
Dispute amount:- 696/-
Refund Reference Number:- Amazon - 30005410451034252585804, 30005410451034152585804
Account no:-[protected]
Branch:- Indri
IFSC:- HDFC0002185
Phone no:- [protected]