HDFC Bank — money debited after applying of moratorium

HDFC Bank — money debited after applying of moratorium

N nayak8658

Dear sir My name narendra kumar nayak Account number-[protected] Customer id[protected] Iam a customer of hdfc bank, as per rbi guidelines 3months of emi relaxation must have to provide by bank if customer really need for that. Myself applied moratorium before month of april but iam not benefited on that month emi is deducted as regular on 7th april, 7th date is my emi date, but on may month 7th my emi deducted and again deposited by bank on that day itself, but today on may 20th again money debited from my account as emi manual hold charge by bank, If moratorium is not applicable for us then why money not deducted as regular basis sir, now i dont have money to survive, kindly help me regarding this Thanks and regards Narendra nayak +2 photos Was this information helpful? No (0) Yes (0)
HDFC Bank customer support has been notified about the posted complaint. Verified Support May 24, 2020 HDFC Bank Customer Care's response Dear Customer, We confirm that, we had already responded to your e-mail on May 05, 2020. We regret to note the same missed your attention. For further clarifications please reply to our e-mail. The reference number for this interaction is[protected]. -Zubin HDFC Bank Customer Assistance May 25, 2020 Updated by nayak8658 But still now money not refunded by bank, and in emi status it is showing unpaid emi for may 2020 even after deduction of money, kindly resolve my issue
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