HDFC Bank — Money Debited

HDFC Bank — Money Debited

P Paresh Raghwani Jul 7, 2023 Jul 26, 2023 This thread was updated on Jul 26, 2023

I had sent my representative to deposit cash at my home branch (SS Road, Pune). They didnt accept the cash stating that I should be personally present to deposit the cash in my acount. They also suggested my representative to deposit cash in cash deposit machine, even the machine didnt accept the cash. Now, when I am checking my statement, I am seeing that I have been charged Rs. 1180 + GST for depositing cash, "INTER-BRN CASH CHG INCL GST 090523-MIR[protected]". I just want to know why I have been charges even after they didnt accept the cash? I want the refund of whole deducted amount including GST. Was this information helpful? No (0) Yes (0)
HDFC Bank customer support has been notified about the posted complaint.
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HDFC Bank Customer Care

from Mumbai, Maharashtra

Jul 26, 2023

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance