HDFC Bank — Money debited form HDFC BANK but not credited to SBI FAST TAG

I recharged my fastag on 6th march account via HDFC BANK for sbi fastag recharge of amount of 250/- and no transaction got credited to the Fastag account whereas HDFC BANK has given the UTR no. for the same transaction with the message of transaction Successful.
I want the refund of the debited amount which has got not credited to fastag account.HDFC Bank and SBI fast tag both are playing game with Customer.
Every time i got below response from Both
According HDFC bank "transaction has been settled successfully from our end." chack with SBI FAST Tag.
According SBI Fast Tag customer support there is no transaction happened on 6th March hence there is no meaning to match the UTR no.

Attaching SBI Fast Tag Statement where no transaction happened on 6th march.and Communication mail from HDFC bank for successful transaction.