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HDFC Bank — Money deducted and showed failed payment

I applied for the post of KVS PRT, from CBSE board website. I paid my fees of 1500/- rupees for the application to the HDFC bank of CBSE board, my money got deducted and still it showed me payment failed page. It's been 3 days, neither my application has been updated with the status of successful payment, neither my money has been refunded.

customer ID - [protected]
Application number - [protected]
Bank - HDFC bank of CBSE board

I request HDFC bank to look into the matter and send me my money back so I can try paying my fees again.
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