[Resolved]  HDFC Bank — money deducted from my account but transaction failed

Address:182222

I made a transaction for a couple of days ago through payzapp upi from my own account to another account unfortunately, money deducted from my account but transaction unsuccessful. I have not gotten my money back yet. Please transfer or refund my money as soon as possible. My money was 3000 and 2nd transition was 508/- same things were happened for this transaction
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Feb 16, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 16, 2019
HDFC Bank Customer Care's response
Dear Customer,

We're here to help. We request you to please provide us your registered contact details & issue details on the below Link: bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it.

Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

Dear Sir,

My Correspondence address has Changed, hence my renewed card could not be delivered to me, Having been trying on customer Care but no response. Kindly suggest what to do.
Dear Customer Mandate reference no: HDFC[protected] issued to HDFCLTD with value Rs. 16192.00 and frequency MNTH is received today for processing. In case of any issue please get in touch with your branch.

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