HDFC Bank — money deducted from payzapp - hdfc bank app but transaction get failed and no money refunded till now

HDFC Bank — money deducted from payzapp - hdfc bank app but transaction get failed and no money refunded till now

R rahulgrover3008

I deposited 17500 to my payzapp account on 3rd nov, i did 4 transactions on that day, 3 transactions of 5000 rs and 1 of 2500 rs. One transaction of 5000 was failed, customer care representative told to wait for 5 working days. But till now no amount has been refunded to my payzapp wallet. Please check this on priority basis, otherwise i need to take legal actions against them Registered contact # [protected] Was this information helpful? No (0) Yes (0)
HDFC Bank customer support has been notified about the posted complaint. Nov 14, 2017 Updated by rahulgrover3008 Its been 9 days now, i didn't receive any refund yet. Payzapp customer service is worst, they dont know anything regarding the process, they just read the script which they were given by their management.
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