HDFC Bank — money deducted from payzapp - hdfc bank app but transaction get failed and no money refunded till now

 
2 Reviews
 rahulgrover3008 on Nov 10, 2017
I deposited 17500 to my payzapp account on 3rd nov, i did 4 transactions on that day, 3 transactions of 5000 rs and 1 of 2500 rs. One transaction of 5000 was failed, customer care representative told to wait for 5 working days. But till now no amount has been refunded to my payzapp wallet. Please check this on priority basis, otherwise i need to take legal actions against them

Registered contact # [protected]

Complaint Status


[Nov 10, 2017] HDFC Bank customer support has been notified about the posted complaint.
Updated by rahulgrover3008, Nov 14, 2017
Its been 9 days now, i didn't receive any refund yet. Payzapp customer service is worst, they dont know anything regarding the process, they just read the script which they were given by their management.
Complaint comments  1 Comment     Updated: Share0Tweet0Share0

Comments

I an still waiting response from bank side.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    37%
    Complaints
    9858
    Pending
    2208
    Resolved
    3052
    phone
    +91 22 6652 XXXX
    location
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    HDFC Bank - money deducted from payzapp - hdfc bank app but transaction get failed and no money refunded till now
    www.bdomains.com