[Resolved] HDFC Bank — money deducted twice by bank with \"mctf\" narratio

[Resolved] HDFC Bank — money deducted twice by bank with "mctf" narratio

A Abhinav Pachghare

I made an online transaction with my debit card to olymptrade.com on 10 apr 2020 of $100. After a couple of days, i see that the same amount has been deducted again with the narration saying "mctf[protected]xxxxxx4605 ex*wallfort with out cheque/ref. No. I contacted the original beneficiary and they are unaware of any such transaction triggered from their side. I want to understand why this and to want a refund asap. I see this forum has a couple more complaints with the same description and issue as mine. The complaint has been resolved as well. I want an answer immediately. +1 photos Was this information helpful? No (0) Yes (0)
May 24, 2020 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Apr 22, 2020 HDFC Bank Customer Care's response Dear Customer, We regret any inconvenience you may have faced. Request you to write us using the URL https://bit.ly/2S0Ds4a with your account number, date & amount of transaction and the reference id TT[protected]. A bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum. -Zubin HDFC Bank Customer Assistance Verified Support Apr 22, 2020 HDFC Bank Customer Care's response Dear Customer, We regret any inconvenience you may have faced. Request you to write us using the URL https://bit.ly/2Lzhyn3 with your account number, date & amount of transaction and the reference id TT[protected]. A bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum. -Zubin HDFC Bank Customer Assistance
Add a Comment	Share
Submit Close