[Resolved]  HDFC Bank — Money deducted without prior information

Address:Hitec City, Hyderabad

Hi, I am Shruti Sharma. I have a bank account in HDFC, Hitec City branch, Hyderabad.
Recently, Rs. 885 was debited from my account on pretext of DEBIT CARD ANNUAL FEE on 15th May, 2021.
I do not want any such service which requires such huge amounts for maintenance. Kindly look into it and suggest steps/clearances and refund my money.
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Jun 3, 2021
Complaint marked as Resolved 
They refunded the concerned amount as one time gesture. I was also advised - "Incase of non-usage of debit card request you to block the card through net banking/mobile banking." Email : [email protected]
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 24, 2021
HDFC Bank Customer Care's response
Dear Customer,

We have shared your comments with the concerned team and our branch official will get in touch with you by May 28, 2021. We request your patience in the interim.

-Nadia
HDFC Bank Customer Assistance
Jun 03, 2021
Updated by shruti1019
Yes. The issue is resolved. Thanks.
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