[Resolved] HDFC Bank — Money deduction 12th june

suresh kumar1674

from Delhi, Delhi

Address:

New Delhi, Delhi, 110001

Sir.
I have an account in HDFC bank. So I deposit same cash in my account on 12th June in home branch. But after same time they charge extra money when I ask them why you charge extra money ? They told me that your cash deposit was in other branch so we charge extra money.than I tell them please you can check my deposit slip.i always use my home branch and never use other branch. So please me to refund my money. Thanks
C.id. 47530311
Phone.[protected]

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Aug 6, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2017

HDFC Bank Customer Care's response Dear Customer,

We regret any miscommunication with regard to cash deposits in your account. We acknowledge that you have made cash deposits at your home branch itself. However, please note you can deposit upto Rs. 2 lakhs in your account without any charges at your home branch. Above 2 lakhs---Rs.5/- per thousand or part thereof, subject to a minimum of Rs.150/-(plus taxes as applicable). Accordingly Rs. 150.00 + taxes were levied in your account.

Please visit the URL below to know the fees and charges applicable to your account:
http://www.hdfcbank.com/personal/fees_charges/fees_charges.

-Anay
HDFC Bank Customer Assistance

Jul 07, 2017

Updated by suresh kumar1674 Thanks