HDFC Bank — Money deduction without my knowledge

Address:Gurgaon, Haryana, 126102

Fraud word is also seems to very small for this hdfc bank.
The bank has deducted money from my account on behalf of some BS demat even though I don't know what the hell this demat is?
Now I am unable to reach the bank through any call and they are not replying my mails.
I have never seen such a fraud bank.

Vikas
Acc No. [protected]
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