[Resolved] HDFC Bank — money is not refunded yet in my bank account

VijaykumarNeethipudi

from Pune, Maharashtra

Address:

411057

My name is vijay kumar neethipudi, i have order two products in amazon and paytm using my hdfc credit card and unfortunatively, i've cancelled those two orders, both the shopping sites started refunding process and sending a confirmation messages, these all happens in jan 30 2018. Its been 16 days, but i still not get those money. I'm providing those screen shots also. Please look into the issues

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Mar 25, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2018

HDFC Bank Customer Care's response Dear Customer,

We note that you have sought clarification with regard to your credit card account. In this regard, we request you to provide the Last four digit of your credit card, registered mobile number, and e-mail id, to enable us to do the needful. You may write to us at [protected]@hdfcbank.com and we shall assist you.

-Manoj
HDFC Bank Customer Assistance