[Resolved]  HDFC Bank — money loaded failed by payzapp wallet

Address:Haridwar, Uttarakhand, 249402
Website:Hdfc

Sir/madam, this is for your kind information that 02 november 2017 time approx 08:45 pm 5000 thounds rupees 04 transactions done from credit card by payzapp wallet but 03 transactions success and 01 transitions failed total 20000 thounds rupees debit credit card but 15000 thounds rupees loaded in my payzapp wallet so please check error and refund my 5000 thounds rupees. Name - parvish kumar. Mob. [protected]
+2 photos
Was this information helpful?
No (0)
Yes (0)
Dec 9, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 08, 2017
HDFC Bank Customer Care's response
Dear Customer,

For us to look into your concern. Request you to provide us your registered contact details and issue details on the below link bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it.

Anay,
HDFC Customer Support Assistance.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32738
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information