[Resolved]  HDFC Bank — Money missing

Address:Thiruvananthapuram, Kerala, 695144

Dear sir,
I am an hdfc account holder. Account number - [protected] in vazhuthakkad branch trivandrum.
I have cashed a cheque amount of 200000 rupees from attingal branch on[protected] between 11am to 12 noon. Unfortunately i did not count my cash and i admit it is my mistake. The same amount (Two bundle of 1000 rupees) after half an hour i submitted the to the federal bank ltd. Manamboor branch to close a gold loan, and they found 3000 rupees was less in a bundle. I have reported to the attingal hdfc manager the issue and he said that he will tally the account and will call me back. I was expecting his call and he never call until end of the bank day.
I know it is my mistake and i am not claiming the amount, but it is your responsibility to at least call me back.
I recommend you, if you can get the cctv footage of same day and same time to review and find out the issue if you are interested.
Hope you may take necessary actions

Best regards
Manilal k
[protected]
[protected]@gmail.com
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Aug 6, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
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Dear Customer,

Your email has been received vide ref id[protected]. Our team will investigate in the matter and respond to you in 5 working days.

-Anay
HDFC Bank Customer Assistance

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