[Resolved] HDFC Bank — money transferred not credited to beneficiary account.

Ritesh Ingale

Address:

Pune, Maharashtra

I am ritesh,
I have saving account with hdfc bank with account number: xxxxxx customer id: xxxxx. I have done one transaction by my bhim app for rs.1000/- to [protected]@upi id.
The above said transaction is debit to my bank on 31.12.2017 and bhim app also showing transaction status as success, but the money are not credit to receiver account.

Please find below screenshots for your reference, and kindly help me to get back rs.1000/- back to my account.

I have written email to hdfc prime banking team, but they are not resolving the issue. Prime banking ticket no. Is hbl=[protected].

Kindly look into this asap.

Regards,
Ritesh
[protected]

Was this information helpful?

No (0)

Yes (0)

Feb 20, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 15, 2018

HDFC Bank Customer Care's response Dear Customer,

Please write to us at [protected]@hdfcbank.com from your registered email id along with transaction details, account details, and contact details for further assistance. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail. We'll help sort it out.

-Manoj
HDFC Bank Customer Assistance