[Resolved] HDFC Bank — Monthly Finance Charges even i am not using the credit Card

Narender

from Gurgaon, Haryana

Address:

Ludhiana, Punjab, 141010

I am a Credit card holder of HDFC bank. I used the card for one year but it was totally loss for me. I paid more than 40000 in year as financial charges. HDFC never waive off even one rupees. I will never suggest anyone to use HDFC credit card . HDFC charging the cards with the name of financial charges, over limit charges, overdue charges etc.
we can't keep the record of these charges.
finally six months back I planned to close this card and pay full outstanding of Rs. 1 Lac. one hdfc executive told me pay 900000 and balance will be waive off. I was happy, but in next month statement I see the charges are there. and other charges also included.
in this period I used the card and again the amount was 70000.
my card expired on 08/16 and after that I have not received any new card.
I paid outstanding 60000 till now. but still my outstanding 30000.
HDFC Bank charging more than 10% per month including all financial charges.
120% per year interest rate.

Never Never go with HDFC.
Card No. [protected]

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Mar 2, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2017

HDFC Bank Customer Care's response Dear Customer,
We have taken note of your comments expressed with regard to your HDFC Bank credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

-Anay
HDFC Bank Assistance