[Resolved]  HDFC Bank — my credit card block without any confirmation

Address:Rohtak, Haryana, 124001
Website:Hdfc bank

My name is ajay budhwar
My cust id is 56302923
I was a hdfc credit card ending number is 5650. That credit limit is 112000. But suddenly bank has blocked my card without any conformation. When i called to custmore care then they told me reason of my block card that you have a done international transation thats why your card block.
But that transation was before 6 month ago. Then why my card block after 6 month without any conformation.
And i have also 20000 rupees cashback will be credit in my credit card. But no cashback i recieved.
I want my cashback as well as credit card active.
Kindly give me solution. Otherwise i will go to consumer court or bank ministiry.
My card last digit is 5650
My registered mobile number is [protected]
My registered mail id is [protected]@gmail com
My credit card statement in below attachment.
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Dec 2, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 08, 2018
HDFC Bank Customer Care's response
Dear Customer,

We have reviewed your queries expressed and you may look forward to receiving a response to your e-mail id in 7 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Anay
HDFC Bank Customer Assistance
Verified Support
Oct 31, 2018
HDFC Bank Customer Care's response
Dear Customer,

Banks are required to report such prohibited overseas foreign exchange trading transactions on the credit/debit cards to the Reserve Bank of India. In view of above, the bank would be constrained to take necessary action by closing credit/ debit cards in case of any "overseas forex trading" transactions observed on your card account and report the same to the regulator. As per RBI directive and as per compliance customers who transacted earlier also to be closed.

-Anay
HDFC Bank Customer Assistance
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