[Resolved] HDFC Bank — my hdfc life insurance policy

Shivam Jagatramka

from Delhi, Delhi

Address:

C/O CRYSTAL CARD, 3903 DAIWARA KUCHA BIWI GOHAR, NAI SARAK CHAWRI BAZAR, New Delhi, Delhi, 110006

Purchased a policy on 25th feb 2014, policy no.16667113, but was unable to pay the premium, contacted the bank for refund of amount and was told that the policy has got a lock in period of 5 years, now 5 years are over but still i m not getting my amount back despite of repeated visit to your branch. Your agents just cheat us making false commitments to sell the policies. Kindly look into the matter and make arrengent for the refund of my matured amount in the form of cheque or dd. Or i have to move to the consumer court for the same.
My ph no. [protected]

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Aug 17, 2019

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2019

HDFC Life Customer Care's response Hi, kindly inform the customer to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [protected]@hdfclife.com from registered email id. Alternatively, policyholder can connect with our contact center on[protected]local charges applicable) from Mon to Sat between 10.00 AM to 7.00 PM. Kindly do not prefix any country code e.g. +91 or 00.