[Resolved] HDFC Bank — my new account not debit the amount

Kaishy

from Amritsar, Punjab

Address:

Hdfc Bank leela bhawan branch, 147001

I recently activate my new hdfc bank account on 23 feb 2019 and my salary credit on 11-march-2019... Now debit card decline my withdraw payments and online transaction say to contact to branch your account is freeze due to non debit... This stupid system freeze my account within one month of activate account... I want my account unfreeze as soon as possible... If not possible give me my money and close my account...
Name-kashish bhardwaj
Hdfc bank leela bhawan branch
Phone number-[protected]

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Apr 20, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2019

HDFC Bank Customer Care's response Dear Customer,

We understand that our branch official Mr. Sumit Malhotra has responded to you through email. For further clarification or assistance kindly make it convenient to contact Mr. Sumesh Grover on [protected]. Thanking you in anticipation of your kind understanding in the matter. In line with our focus and commitment to Customer Service, we trust the issue has been resolved to your satisfaction. If you are not satisfied with the resolution, you may write to our senior management, Mr. Jatinder Gupta at HDFC Bank Ltd, Bank house - Plot no. 2, Industrial Area, Phase 1, Chandigarh - 161002 or E-mail at jatinder.[protected]@hdfcbank.com. Alternatively, you can call on [protected].

-Zubin
HDFC Bank Customer Assistance