[Resolved]  HDFC Bank — My payment refund not credited till date

Address:

HDFC Life Insurance Co. Ltd., 14thFloor, Lodha Excelus, Apollo Mills Compound, N.M. Joshi Road, Mahalaxmi, Mumbai - 400011

My HDFCLife Click 2 Wealth policy is cancelled on 14 July 2020 till this time your team is start processing my refund amount of 50000 rs in my account.
But till date the amount is not credited to my account.

follow up with HDFCLIFE Business Heads mail I'd but no response from from HDFClife.

Mail details "Re: [External] Re: [External] Re: #BUSINESS#: 'HDFCSL=[protected]' [SUSPICIOUS:] Re: [External] Fwd: Further requirement(s) received for your HDFC Life application No.:[protected]

Durgesh Salode
Mon, Aug 17, 2:38 PM (16 hours ago)
to Beulah, onlinequery, businesshead, service, complaints, esclation1, esclation3

Hi HDFC Life Team,

Nobody updates on my payment refund status, I am continually follow up with your team from 14 july 2020.

I am requesting you Please check and update the refund payment status of 50000 Rs .

@[protected]@irda.gov.in:- Kindly look into this matter and also check trail mail for more details.

Best Regards,

Durgesh
Mobile No:-[protected].

On Mon, Aug 17, 2020 at 9:26 AM Durgesh Salode wrote:
Hi Business Heads,

Any update on this?, my policy is cancelled on 14 july 2020 till this time your team is start processing my refund amount of 50000 rs in my account.
But till date the amount is not credited to my account, due to this I have been charged for late payments changes from bank amount of 1500 rs with interest and gst .

Kindly provide me extra amount as compensation from hdfc life due to dely.

Please share your valuable feedback as soon as possible.

I am waiting for your reply.

Also share higher management details for escalation this issues.

Thanks & Regards,

[protected]

On Fri, 14 Aug, 2020, 12:31 PM Durgesh Salode, wrote:
Hi Beulah,

Any Timeline for the refund process i have shared account details on 5th AUG 2020.

No one replies on mail for update or confirmation.

Best Regards, "

HDFC Life application No.:[protected]

Payment date is 9th July 2020

refund date 14 July 2020

Durgesh
[protected]