HDFC Bank — My personal hdfc account on holding.

Address:

sec-80

My pervious creadit card amount will be due a long time due loss of in my busiiness. on that time i have my hdfc bussiness acount. but i have not paid due to i have no anykind of work and not geting any kind job after long period after pendemic situation i will get a job in design company. where i will get 20k ctc in this compnay . my new persional account open with comany salary account in hdfc. than bank doing automatic hold unpaid amount hold. i have a request many times kindly make emi or my due payment but bank loan depatment told me there is no option for this you have to pay net ammount.
kindly help me to resolve this problem.