[Resolved]  HDFC Bank — need help to close non maintenance balance charges

Address:560099

Hi,

I had salary account (Account number: [protected]) with hdfc bank which got converted to savings account in 2018 when i left my job. I had to settle bank in my nearer branch due to personal reasons and since then i am not able to visit the base branch where i had my account. I visited my near by branch and calling customer care in regards of closing my account but they were not able to help because this account have non-maintanance charges of rs. -40065.61 as of now.

I cant visit my home branch because my current condition does not allow me tp do so. I can only visit my nearer branch.

If my non-maintanance balance will be waive from bank side then i will continue my account as salary account.

I got a call from my relationship manager but i did not got any support and waive the negative balance from his side. If only home branch can settle this issue than please arrange a callback from home branch so i can convey my message to them.
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Jul 1, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 22, 2019
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

-Nadia
HDFC Bank Customer Assistance
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