HDFC Bank — Need to stop the Unauthorised amount to be debited to Reliance Nippon

Date : 10/03/2022
User Id :[protected]

Today I received one message from hdfc that

Alert!HDFC Bank Mandate reference no: HDFC[protected] issued to RELIANCE NIPPON LIFE INSURANCE CO LTD with value Rs. 45980.00 and frequency ADHO is received today for processing.

I have not approved this transaction. So i want to stop that. But i am not able to see that mandate message in using net banking and have asked in hdfc bank itself but did not get proper answer from them.
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