[Resolved] HDFC Bank — neft transaction not reflect merchant account

eyevision

from Kaithal, Haryana

Address:	Hisar, Haryana, 125001
Website:	e-GRAS

Dear sir/ma:am

I had submitted my bus pass fee through net banking on 18/07/2018 from my

Hdfc account no [protected]

Transition id is[protected]

Pay to - kiqhi4mfbj72nnos/payuegrashry

Amount 3315/-

Has been debited from my account but still not update in e-gras haryana software

Grn no[protected]Failure)

After mail to bank and e-gras depatrtment 10 times did"t get any response regarding my payment i need my payment refund asap

My grievance redressal complain no is - mumt[protected]

Consumer court complain no is - 868191

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Sep 19, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2018

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

-Anay
HDFC Bank Customer Assistance