[Resolved] HDFC Bank — negative balance deducted due to not maintaining minimum balance

1 Review
Arsh Apparment, prerna nagar, narsala road, mahalgi nagar, Nagpur, Maharashtra, India
 ritikajaiswal2 on Jun 22, 2019
My salary account with hdfc was converted to saving account in 2012 but in march 2019 rs 2700 was deducted for not maintaining the minimum balance.

I called customer care they said i hv to pay the amount.

I learned that many customers are harassed like this to pay the amount but they got the refund after they complaint regarding the same.

For credit cards, loans etc they call us so many time but before deducting the the amount there was no call. How is that fair practice. Also, it's been more than 6 yrs my account was converted to saving why deducting the amount now. I want the refund.
Complaint marked as Resolved Jun 22, 2019
It was not resolved

Complaint Status

[Jun 22, 2019] HDFC Bank customer support has been notified about the posted complaint.
Updated by ritikajaiswal2, Jul 09, 2019
Again rs 354 has been deducted even after maintaining the min balance..now tell me what this bank is doing..no notification, no call. Simply harrassing the customer. I will write a complaint letter to rbi stating every detail
Updated by ritikajaiswal2, Jul 26, 2019
They did return the money only after my husband wrote a complaint to rbi stating all the details.
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    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    HDFC Bank - negative balance deducted due to not maintaining minimum balance