[Resolved]  HDFC Bank — negative balance deducted due to not maintaining minimum balance

Address:Arsh Apparment, prerna nagar, narsala road, mahalgi nagar, Nagpur, Maharashtra, 440034

My salary account with hdfc was converted to saving account in 2012 but in march 2019 rs 2700 was deducted for not maintaining the minimum balance.

I called customer care they said i hv to pay the amount.

I learned that many customers are harassed like this to pay the amount but they got the refund after they complaint regarding the same.

For credit cards, loans etc they call us so many time but before deducting the the amount there was no call. How is that fair practice. Also, it's been more than 6 yrs my account was converted to saving why deducting the amount now. I want the refund.
Was this information helpful?
No (0)
Yes (0)
Jun 22, 2019
Complaint marked as Resolved 
It was not resolved
HDFC Bank customer support has been notified about the posted complaint.
Jul 09, 2019
Updated by ritikajaiswal2
Again rs 354 has been deducted even after maintaining the min balance..now tell me what this bank is doing..no notification, no call. Simply harrassing the customer. I will write a complaint letter to rbi stating every detail
Jul 26, 2019
Updated by ritikajaiswal2
They did return the money only after my husband wrote a complaint to rbi stating all the details.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32730
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information