[Resolved]  HDFC Bank — negative balance in account

I had a salary account in hdfc, but after leaving my company, i did not used the account and they shifted the account into salary account and started charging non-maintenance changes monthly. I was not using the account from last 8-10 months. Yesterday i logged into my account and saw that there is a negative balance of amount 7129/- for non-maintaining the minimum balance. But as per my knowledge, banks can not put negative balance below 0 for non-maintaining the account.

Now i wish to close the account, and contacted the bank. They said i have to pay the amount 7129 to close the account.

Please take appropriate action, as i no longer wish to keep this account.
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Dec 23, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 17, 2018
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

-Zubin
HDFC Bank Customer Assistance
Complaint comments 

Comments

please provide cheque book and pass book
please provide the same at the earliest
cheque book and pass book

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