[Resolved] HDFC Bank — negative balance in account

Janardhan Durga Prasad

from Mumbai, Maharashtra

Address:

Hyderabad, Andhra Pradesh, 500084

Hello,

My friend transferred me 13k to my hdfc bank account but when i opened and checked it. The balance was 10, 000 later on further checks i came to know that 3k has been deducted from my account for not maintaining mab. How can i get back my money. Please help me with this. Later on i went to nearest branch to close my account but they replied saying you should go to your home branch where my home branch is 30kms from my place it takes atleast 2hrs to travel.
The communication was not provided properly.

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Jan 7, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 07, 2019

HDFC Bank Customer Care's response Dear Customer,

We have checked and confirm that your account status is updated as resigned in our system and you no longer hold a zero balance salary account. Thus the balance required to be maintained is Rs. 10000/- The special facilities offered on the Salary Account is pursuant to the arrangement between the employer/company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank. In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the web site of the Bank.
https://cutt.ly/Ce4jfgp Please visit for Terms and conditions: For a Regular Savings Account, the charges for non-maintenance of Average Monthly Balance is available on https://cutt.ly/xe4jhoR Kindly write to us at https://cutt.ly/7e4jkf3 mentioning complete branch address (from below URL) where the request was submitted to enable us to check and assist you further. https://cutt.ly/ze4jk7V

-Zubin
HDFC Bank Customer Assistance