[Resolved]  HDFC Bank — Negative balance in my account

Address:Mumbai City, Maharashtra, 400 083

Hello,

My salary account (In hdfc bank) was created in my first company, so once i left the company and when i joined another company after couple of years i again had to open the account in HDFC as i didn't had details of the prior account of HDFC. Now my salary account in hdfc bank has been converted to savings account without informing me i had called my customer relationship manager and raised a request to close my account which he agreed as i did not want to use the account and they did say that they will follow up with the request and close the account. But uptil now the account is not yet closed and both the account are in debit and i did not receive any prior intimation about the charges but suddenly i received an email from them about the debt in the account. I wish to close both my accounts and i am not willing to pay the charges as i was not been informed during opening the account that their is any charges involved for non-maintenance of the account.

Regards,
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Jul 2, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 31, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete issue, along with your charges details, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
Complaint comments 

Comments

Bank is deducting amount from my account as narration as 3rd party cash TXN INC ST & EC. Kindly do the needful to refund that amount.

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