[Resolved] HDFC Bank — negative balance in my account

[Resolved] HDFC Bank — negative balance in my account

S sukesh5687 from Ernakulam, Kerala

Hi, My salary account was created in hdfc bank in my first company. Later i moved to another company and unable to use hdfc card there. Then my salary account got changed to savings account and i was not informed on the same. I was able to maintain the hdfc account till last few months. But now due to several reasons, i am not able to maintain hdfc account and they started penalizing me 600/- each month without informing. Till now a total of around -7858/- was deducted in last few months. They could have called me and informed atleast about this. Even though rbi suggested to not to penalize for non maintenance, why these banks keep on deducting money from accounts. I request you to please take action against this bank.. They have no right what so ever to do whatever they want without informing the customer +1 photos Was this information helpful? No (0) Yes (0)
Nov 12, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Oct 11, 2018 Updated by sukesh5687 Please contact me in my mobile : [protected] Verified Support Oct 12, 2018 HDFC Bank Customer Care's response Dear Customer, In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the website of the Bank. Please visit: https://goo.gl/oYK8JM (For Terms & Conditions) https://goo.gl/UqJ1TB (On charges applicable for the Regular Savings Account) Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you. -Anay HDFC Bank Customer Assistance Oct 17, 2018 Updated by sukesh5687 So what about the negative balance, Every month you are deducting 600 for not keeping minimum balance, Even though RBI suggested to not to penalize for non maintenance Please let me know an answer for that as well. Oct 17, 2018 Updated by sukesh5687 https://www.rbi.org.in/Scripts/NotificationUser.aspx?Id=9343&Mode=0 https://www.rbi.org.in/scripts/NotificationUser.aspx?Id=1022&Mode=0
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