[Resolved] HDFC Bank — negative balance on the salary account.

Punith Shenoy

from Delhi, Delhi

Address:

Bangalore, Karnataka, 560048

I had hdfc salary account few years ago in my previous company. After i changed my company i changed my salary account. Now its showing negative balance on my hdfc account. I have not been noticed to maintain any minimum balance, all of a sudden i have been started to charge. This doesn't look ethical from part of the bank. It is the duty of the bank to inform me that i have to maintain minimum balance in my account as it was salary account. I am not going to pay a penny and i would like to close my account. But now bank is asking me to pay the negative balance in my savings account in order to close it.

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Jul 5, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 03, 2019

HDFC Bank Customer Care's response Dear Customer,

We understand that our branch official Mr. Surbhi Kumari has contacted you and requested you to submit a/c closure application to the branch. Post receipt of the application, our branch will waive the charges and close the account. " For further assistance, you may contact him on [protected].

-Nadia
HDFC Bank Customer Assistance