HDFC Bank — Net Banking

I have a few sips running with Sharekhan for which the sip amount gets auto debited on the sip date. I noticed that there were around six autodebit failures on 21/07/2022 due to insufficient balance in the account following which I immediately restored the account balance. I did not even receive a notification or warning from the bank that the balance has gone below the limit. Today I was shocked to see that HDFCBank deducted a total of Rs. 3717 on 29th Aug 2022, under ACH Debit return charges for 21/07/2022 failures. That is an unusually high amount, almost 68% of the total sip amount of Rs. 5500 that failed.

This is very unethical from the bank to deduct such a high amount, and that too for sip auto-debit failures. I do hope that you can look into the matter and refund the amount that got debited.