| Address: | Bangalore, Karnataka, 560055 | | Website: | www.hdfcbank.com |
There has been wrong deduction of inr 1770 from my account on 1st october 2018, the payment deducted from my bank account and shown as not received by merchant. I have raised the complaint multiple times to customer care, also visited branch. However, the issue is still not resolved. I was informed by mail that amount will be credited in my bank account by 15th november, however nothing has been done till date.
Account no: [protected]
Details of mail mentioned below:
Dear customer,
Thank you for writing to us.
This is with reference to your query regarding disputed transaction.
This is with reference to your query regarding transaction of rs 1770.00 on 30/09/2018 at m/s movies93333
We would like to inform that we have raised a chargeback vide ref # pdn108468. We will credit your a/c by 15-nov-18 (Working day) as per visa/mastercard tat provided we do not get a representment claim (That is proof of transaction) from the acquiring bank.
Further, we would like inform that we are liasing with acquiring bank for disputed transaction. We will revert to you once we receive any proof regarding the disputed transaction on or before 15-nov-18.
The reference number for your query is 1674072
Warm regards,
Arun kumar
Customer support team
Hdfc bank ltd Was this information helpful? | 
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