HDFC Bank — NetBanking Login Issue

My netbanking is locked for morethan 10 days and showing "Account locked for user" as well as I'm not able to retrieve customer id online.
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HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 06, 2021
HDFC Bank Customer Care's response
Dear Customer,

We note that our team has responded to you through email on April 05, 2021, vide email Interaction ID: HBL=[protected]. In case of any further clarification or assistance, please feel free to reply to us by email.

-Nadia
HDFC Bank Customer Assistance
Apr 17, 2021
Updated by Diggu4u
Till now I don't have received any solution regarding my issue. Still waiting for the updates from bank side.
Apr 17, 2021
Updated by Diggu4u
On 5th April I had applied for password reset by filling offline form and submit to the home banch with the address changing form. But at present time I had received only call from home branch regarding my complaint and explained the process to me, how my problem will get solved. But before that conversation I had already done all this steps and even after that I am facing the same problem. Kindly send password reset kit to my home address on urgent basis.
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