[Resolved] HDFC Bank — NetBanking not being unblocked as promised

HrishiTalwalkar

Oct 17, 2021

Address:

Pune

There was an unauthorised transaction on my debit card on October 7th, 2021, following which I immediately called the hotline and blocked my card and NetBanking. On the same day, I visited my branch and submitted a form for a new card and NetBanking credentials, along with a handwritten application. It has been ten days since I submitted my request, no progress has been made at all. My services should've resumed on the 15th ( according to the branch), but that didn't happen. I wa asked to submit a fresh form, which I did, and nothing's happened yet.

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Nov 19, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 19, 2021

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the complete details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance