HDFC Bank — Netbanking otp

Manjunath J Hassan

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560080
Website:	customer

Netbanking OTP password delays more than 10 min. It has happened so many times and i did checked my network connection and it says 100%.
Due to delay in my OTP password i couldn't book my flight and by the time i went back to book through other bank prices are doubled for my tickets.
HDFC is not going to get my tickets back but i want to make sure this should never happen to any one.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

The alerts are sent out depending on the transactions / requests effected in your account. However, sometimes due to technical reasons at the service providers end, the alerts do not reach the end user or reaches them late. We regret the inconvenience caused and are working with all the service providers to ensure that these incidents are kept down to the bare minimum.

-Anay
HDFC Bank Assistance