[Resolved] HDFC Bank — netbanking refund issues

maheesa

from Delhi, Delhi

Website:

www.goibibo.com

I had paid an amount of 3370 to www.goibibo.com, which was later canceled.
As per the website, the amount has been refunded on 28-05-18, but the same has not been credited to my account yet.
Website authorities keep on mentioning that the amount has been refunded, please check with the bank. The bank customer care never gets connected.

Please look into the matter.

Account details:
A/c no: [protected]
Name: maheesa ayoub khan
Branch: vip road zirakpur, punjab,

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Jul 14, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2018

HDFC Bank Customer Care's response Dear Customer,

We note that transaction for Rs. 3307/- dated was reversed back on 29.05.18. In case you are referring to any other transaction, please share the date and amount of transaction debited, to enable us to assist you further.

-Manoj
HDFC Bank Customer Assistance